Frequently Asked Questions

General Information
How do I send a help request?
Does 推荐十大正规竞彩平台 offer live classes?
Who do I contact over the weekend?
How do I request an extension and what is the policy?
Who do I contact if I need help during my course?
There are materials missing from my course package. Who do I contact to resolve?
I did not receive all my textbooks. Who do I contact to resolve?

Technology and Course Navigation
Can I use an iPad or tablet to complete my course?
What browser should I be using to access the course material?
How do I change my username/password?
How do I log into my classes?
How do I make changes to my account, such as a name change, etc?
What are the technology requirements?
Do you have an app that I can download on my phone to access my coursework?

Getting Licensed
How do I know what courses I need to take?
Will I have a real estate license after I take the pre-licensing course?
Why do I have to take a pre-license course to obtain a real estate license?
How long does it take to get a real estate license?

Qualifying for a License
How do I get my fingerprints done?
How do I find a broker to sponsor me?

State Licensing Exam
How do I prepare for my licensing exam?
How do I apply for the state exam?
Where do I take my state license exam for real estate?
State Licensing Exam Proctoring and Providers

Continuing Education
McKissock CE Courses Temporarily Available Through 推荐十大正规竞彩平台
What does the extended California renewal deadline mean for me?
How do I get my continuing education completion certificate?

Payment Information
What is the refund policy?
How do I request a cancellation and refund?
How long does it take to process a refund?
What is the Money Back Promise?
Where do I enter my promo code?

Accessing Proof of Purchase
How can I obtain a duplicate receipt for the courses I purchased? I did not print out or lost my receipt.

Getting Started
What is my login (Username/Password) information?
When will I receive my books?
How do I get started on my course?

Livestream Courses
How does a Livestream class work?
How do I access my class?
What happens if I’m late due to tech issues?
What happens if I miss a day due to illness or appointment?
Can I watch the session at a later time if I missed a session or simply want to review?
Can I switch to an online course during the LS session or vice versa if it’s not for me?
How can I access my final exam?
Why can I not access my final exam?
Can I extend the time to complete my final exam?
After exam has been completed what happens next?
How can I access my completion certificate?
Are my livestream course hours reported?

Course Information
Who is my Instructor?
Who should I contact if I disagree with a grade I received?
What is the maximum time to complete my course?
How do I check my progress?
How can I talk to an Instructor?
When does my course begin – at the time of enrollment or when I access the course for the first time?

Quizzes and Exams
How do I request a proctor code?
What happens if I fail an exam?
Course Final Exam Proctoring

Course Completions and Reporting to Regulatory Agencies
How do I download/print a copy of my certificate?
Are my course completions uploaded to the state?

State by State
California State Requirements: Salesperson
Texas State Requirements: Sales Agent